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How 8kkk Handles Your Personal Information

This Privacy Policy tells you exactly what data 8kkk collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use the platform — and how we protect it.

Account data protectionbKash, Nagad, Rocket payment dataCookie and device trackingYour right to request dataContact us to update records
8kkk How 8kkk Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. You can reach us through live chat from within your account, by email, or through our help desk ticket system. When you contact us about a privacy matter, include your registered account email so we can verify your identity before taking any action on your data.

Live Chat Open your account dashboard and start a chat session. Mention it is a privacy request and we will route it to the right team promptly.
Email Support Send your privacy request to our support email address. Include your registered account email so we can confirm your identity before acting.
Help Desk Ticket Submit a ticket through the help section in your account. Select the privacy or account category so the request reaches the correct queue.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply technical safeguards across every part of how your data moves through our systems — from the moment you log in to the point a Rocket or Nagad withdrawal is confirmed. Cookies and session tokens are used to keep your account active across devices, so you can switch from your phone browser to desktop without losing your place. We do not use third-party advertising trackers that profile you across other websites.

Encrypted Connections All data between your device and our servers travels over SSL encryption. This covers login credentials, bKash deposit flows and any identity document you upload.
Cookie Controls We use session cookies to maintain your login state and functional cookies to remember your language and payment preferences. You can manage cookie settings from your browser.
Account Access Logs Every login attempt is logged with a device fingerprint and IP address. If we detect a login from an unfamiliar location, we may trigger an OTP check to your registered number.
Data Retention Policy We keep account records for as long as required by our compliance obligations. You can request deletion of non-essential data by contacting support with your account email.

Common Questions About Your Privacy on 8kkk

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out through live chat or email with your account details and we will respond directly.

We collect your name, phone number, email address and, where identity checks apply, a copy of a valid ID document. Payment method references like your bKash or Nagad transaction ID are also logged.

No. We never store your mobile wallet PIN or password. We only record the transaction reference number returned by the payment processor after a deposit or withdrawal is completed.

Yes. Contact our support team via live chat or email, confirm your identity using your registered account email, and we will provide the data we hold on your account within a reasonable timeframe.

We use functional cookies to keep your session active and remember preferences like language settings. These are not advertising trackers. You can clear or block cookies from your browser settings, though this may affect login continuity.

We share data only with payment processors such as bKash, Nagad and Rocket to complete transactions, and with identity verification services when account checks are required. We do not sell personal data to any third party.

Send a request through our help desk ticket system or by email. Include your registered account email address. We will verify your identity first, then process the correction or deletion request in line with our retention obligations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.